We are reopening at 11:00am on the 27th of July.
11:00 - 21:00 Monday - Friday
11:00 - 19:00 Saturday & Sunday
Yes, we now require any customers climbing at Rock Over to book a 2 hour session in advance through our website before coming in to the centre. This is to ensure we can limit the number of customers in the building at any one time and apply safe social distancing measures.
Book your slot here
Customers must queue outside the centre and will have their temperature checked by a member of staff on entry.
Customers showing a high temperature will be asked to stay outside for 5 minutes before their temperature is retaken.
If a customer is still showing a high temperature they will not be allowed to enter the building, and we recommend they call 111 and follow their advice.
Customers must also use the hand sanitiser provided in our main reception as they enter the building.
We have sent all of our pass holders an email containing a code to use when booking your two hour slot.
If your unique code isn't working, please get in touch with us by emailing firstname.lastname@example.org
The changing rooms will be open, however they will be limited to a maximum of two people at any one time. Please arrive in the clothes you will be climbing in whenever possible.
Yes, however all new members MUST complete a registration form before they come to the centre. Our tablet station at reception will be unavailable so please complete your online waiver via our website.
Government guidelines allow one person per 9sqm of floor space. With our new building, and a whole host of changes to our layout, we're able to comfortably fit over 200 people while following these guidelines. We've reduced the number to 70 to ensure all our customers have ample space to enjoy their climb, and won't have to queue to use the walls.
Each climbing area will have signage dictating the max number of people it can hold, please check these numbers when your moving around the centre and maintain a minimum of 2m distance from all other climbers.
We have set up designated hand sanitising stations throughout the centre, we encourage customers to use these as often as possible.
Unless guidelines change, face coverings won't be compulsory. In order to help us protect our staff, we'd encourage all our customers to wear face masks at reception and while interacting with our team.
If you've previously registered with us, you'll still be on our system. If it's been a long time since you last visited (for instance, January 2019) then we'd recommend watching our video again and filling out a new form online. It's quick, easy and will speed up the entry process when you arrive for your climb.
We'll still have harnesses and shoes available for hire. We may have reduced quantities if we're required to quarantine any items, so please bear with us. We will no longer be providing chalk, however we have liquid (over 70% alcohol) and loose chalk available for purchase.
Yes, we will be offering inductions for up to two people during every 2 hour block. These inductions last 30 minutes and cover the basics of bouldering.
One adult is able to supervise a maximum of two people at any one time, providing they are from the same social bubble. We'd recommend over 18s register with us, a quick and easy process through our website.
During the closure we have revamped our soft play centre and have turned it into the Boulder Park. The area is now a designated area for families to climb separately from the rest of the centre and is now only home to a small area of soft play. Only the climbing area of the Boulder Park will be open in accordance with government guidelines, and the remaining soft play will be closed for the near future. You can book your two-hour slot for the Boulder Park here.
First and most importantly wash your hands, use the gels provided too. We also ask that you leave promptly once your two our slot is over and that you leave via the exit in our bouldering side of the building.