Careers

The Duty Manager will report directly to Senior Management and manage the day to day aspects of the centre, as well as session delivery and appearance, including but not limited to:

Job Specification

• Managing a team of instructors, reception staff, and café staff
• Ensuring that food is produced and served on time and to a high standard
• Ensuring a high level of customer service expected by Rock Over Climbing and its customers
• Ensuring the centre is presented to the highest quality, this involves overseeing cleaning staff and cleaning throughout the day
• Overseeing all necessary paperwork throughout the day e.g. Safety briefings, bookings and registrations
• Working with instructors to ensure a high level of quality is maintained for all instructed and coached sessions
• Representing Rock Over Climbing by acting professionally at all times

Essential:

• Experience in building, motivating and managing teams
• Excellent communication and leadership skills
• Be energetic and hardworking, and able to use own initiative
• Able to quickly and efficiently problem-solve
• Actively seek to improve the company in any way that they can

Desirable:

• CWI/RCI and other MLTB qualifications
• Experience routesetting
• Experience of climbing coaching and instruction
• Experience organising and maintaining a rota
• Experience as duty manager in a leisure centre/climbing centre
• Experience in a retail environment
• Experience of food handling, preparation and serving

To apply, email tom.lloyd@rockoverclimbing.com with a CV and cover letter outlining your suitability for the role.

£24,000-26,000 pro rata (40hpw)

The ideal candidate will have experience as a climbing coach and instructor, be highly motivated and organised, and possess excellent interpersonal skills.

Job Specification

• Working alongside the Coaching team, deliver high quality coaching, instruction and parties across the centre
• Ensuring a high level of customer service expected by Rock Over Climbing and its customers
• Overseeing all necessary paperwork for every instructed session
• Representing Rock Over Climbing by acting professionally at all times

Essential:

• Experience in coaching and developing climbers
• Excellent communication and leadership skills
• Be energetic and hardworking, and able to use own initiative
• Able to quickly and efficiently problem-solve
• Actively seek to improve the company in any way that they can

Desirable:

• CWI/RCI and other MLTB qualifications
• Experience routesetting
• Experience in a retail environment
• Experience of food handling, preparation and serving

To apply, email tom.lloyd@rockoverclimbing.com with a CV and cover letter outlining your suitability for the role.

£9-12.80 per hour

Join the Rock Over Climbing team as an all-round member of staff.

Job Specification

• Reporting to the Duty Manager team, ensuring a high level of customer service expected by Rock Over Climbing and its customers
• Food & drink preparation
• Representing Rock Over Climbing by acting professionally at all times

Essential:

• Excellent communication and leadership skills
• Be energetic and hardworking
• Able to quickly and efficiently problem-solve
• Actively seek to improve the company in any way that they can

Desirable:

• CWI/RCI and other MLTB qualifications
• Experience routesetting
• Experience in a retail environment
• Experience of food handling, preparation and serving

To apply, email tom.lloyd@rockoverclimbing.com with a CV and cover letter outlining your suitability for the role.

£7-11 per hour